We’ll soon be launching our new Snow Valley Insight service and as part of this we’re building a lovely new repository for all of our reports and research. In the meantime, we’ve posted them here on our blog. If you can’t find what you’re looking for, drop an e-mail to reports@snowvalley.com
2010 Online Retail Delivery Report (65) – free to download
The fifth edition of our Online Retail Delivery Report, this year sponsored by MetaPack, is now available to download. Over 114 pages we look at all aspects of the delivery process, from the options provided to how long the delivery took. This year we put a record number of 167 retailers to the test.
Thank You For Your Order pages (38) – free to download
When we placed the orders for our 2010 Delivery Report, we got to see all of the ‘Thank You For Your Order’ pages. In this report we summarise the 15 most common mistakes that retailers make at this stage of the shopping process.
Christmas Online Retail Promotions (19) – free to download
Online advent calendars, personal shoppers, gift finders – all of these were among the ideas used by online retailers in the run up to Christmas 2007.
Catalogues - which retailers send them? (15) – free to download
27% of the retailers we placed orders with in 2007 sent us a catalogue in the twelve months that followed. This reports looks at frequency and number of pages.
Web analytics - which packages are retailers using? (32) – free to download
64% of UK retailers are using Google Analytics as their only web analytics package, according to our report. Omniture SiteCatalyst was the next most popular, being used by 8% of online stores.
